Oregon Public Transportation Plan Online Open House
Goal #1 Mobility: Public Transportation User Experience

"People of all ages, abilities, and income levels move reliably and conveniently between destinations using an affordable, well-coordinated public transportation system. People in Oregon routinely use public transportation to meet their daily needs."

Learn more about Goal #1 policies and strategies, and provide feedback.
Goal #1 Mobility: Public Transportation User Experience will be accomplished through the following policies and strategies.  Please provide feedback on the draft policies and strategies.

Policy 1.1: Provide consistent, and reliable public transportation services that people can count on to meet their travel needs.

Strategy 1.1A: Enhance public transportation service so that vehicle frequency and hours of service maximize ridership on the route.  

Strategy 1.1B: Maximize transit effectiveness by making location-appropriate choices about whether a route or system is designed to maximize ridership or provide geographic coverage. Measure performance against the service objective.  

Strategy 1.1C: Identify and implement strategies to help public transportation modes and services function as one seamless system for travelers, e.g. fares are clear, transfers are easy, there is one place to gather information about the whole trip.

What do you think about policy 1.1 and its strategies?

What are your suggested changes or what is missing from policy 1.1?

Policy 1.2: Provide customers access to clear, accurate information about public transportation services through multiple sources and media.  

Strategy 1.2A: Identify resources to support communication and marketing strategies to share transit system information with community members and attract and retain riders.  

Strategy 1.2B: Provide customer information via multiple methods, such as electronic device applications, reader boards at stops and stations, websites, social media, and by telephone. Take advantage of emerging technologies to improve information sharing.  

Strategy 1.2C: Work with riders to identify barriers to public transportation use. Utilize a variety of communication technologies and implement strategies to address those barriers.  

Strategy 1.2D: Create clear expectations by communicating route purpose and goals in transit plans; communicate route performance in regular public reports.  

Strategy 1.2E:
Create and support a single source of trip-planning information for state, local and regional public transportation options. Include information about other services such as transportation network companies, carsharing, and bikesharing.  

Strategy 1.2F: Incorporate bi- or multi-lingual information materials on vehicles, at stations and stops, and in other locations as appropriate.

What do you think about policy 1.2 and its strategies?

What are your suggested changes or what is missing from policy 1.2?

Policy 1.3: Enact fare policies that reflect the needs of the community served; ensure that public transportation fares are understandable and easy to pay.    

Strategy 1.3A: Develop opportunities to share fare and payment systems between public transportation providers with overlapping or neighboring service areas. Work towards a statewide shared fare payment system.  

Strategy 1.3B: Enable single-payment and affordable transfers among routes within a public transportation provider’s system.  

Strategy 1.3C: Provide multiple fare options as appropriate, such as one-trip fares, day passes, monthly passes, and multi-ride fares, to meet varying rider needs.  

Strategy 1.3D: Provide affordable public transportation fares for lower income people, youth, and other transportation disadvantaged riders, such as enabling use of discounted passes.

What do you think about policy 1.3 and its strategies?

What are your suggested changes or what is missing from policy 1.3?

Policy 1.4: Coordinate and enhance mobility management services and strategies to better coordinate services to enable riders and potential riders to use public transportation.  

Strategy 1.4A: Partner with transportation options organizations to provide coordinated mobility management and transportation options services.  

Strategy 1.4B: Identify and implement opportunities to provide services such as travel planning and travel training. These services benefit people who may need assistance to feel comfortable using public transportation, including people with disabilities.  

Strategy 1.4C: Utilize promotions to introduce new riders to public transportation, These could include offering dedicated service for community events or holding “transit week” or similar “try transit” events.  

Strategy 1.4D: Identify opportunities to share mobility management services among public transportation providers and with human service agencies in regions throughout the state.

What do you think about policy 1.4 and its strategies?

What are your suggested changes or what is missing from policy 1.4?

Policy 1.5: Advance efficient mobility and reduce traffic congestion by enabling and promoting efficient service on identified public transportation priority corridors statewide.   

Strategy 1.5A: Coordinate with road authorities to implement techniques to give public transportation vehicles priority such as signal priority, dedicated lanes or transit ways, queue jump lanes, high occupancy vehicle lanes, and bus on shoulder opportunities where appropriate.  

Strategy 1.5B: Implement techniques to increase the capacity and reliability of public transportation service on urban corridors with high demand for transit service, such as increased vehicle frequency or other enhanced bus service characteristics, or implementing bus rapid transit or light rail.  

Strategy 1.5C: Identify and implement opportunities to enhance public transportation ridership and efficiency through low-cost improvements, such as implementing new technologies or minor enhancements to services or facilities.  

Strategy 1.5D: Enhance roadway design procedures, rules, and guidance to better accommodate transit vehicles on key corridors and support safe access to transit, with roadway design considering all modes.  

Strategy 1.5E: Partner with local agencies and providers to identify state highways that serve as both transit and freight corridors, and identify solutions to any conflicting needs.

What do you think about policy 1.5 and its strategies?

What are your suggested changes or what is missing from policy 1.5?

Policy 1.6: Engage with state and local planning bodies to support local and regional public transportation plans and goals throughout the state.  

Strategy 1.6A: Identify current and future public transportation priority corridors in plans prepared by public transportation providers, local agencies, and metropolitan planning organizations. Ensure that subsequent state, regional, and local plans provide for the facilities to meet public transportation service goals.  

Strategy 1.6B: Plan for improving public transportation service to meet current and future demand, including more frequent service and higher-capacity transit services.  

Strategy 1.6C: Design new major roadways and highways and significant transportation improvements to accommodate current and future public transportation vehicles and services.

What do you think about policy 1.6 and its strategies?

What are your suggested changes or what is missing from policy 1.6?

What would you like to see done to begin implementing this goal's policies and strategies?

Thank you for your input! Please provide feedback on the other goals.

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